FAQ

A: You can order easily through our online store. When you find a product you like, you can add it to the cart, login and go through the ordering process. After the order is ready, you will receive an order summary to your email. Your specialized order summary will also be located in your account.

We will send you the tracking code of the shipment when the parcel has been sent.

Machine wash in cold water on the delicate or hand wash cycle.Separate wash loads by color and fabric weight. Washing light and dark colored clothing separately will help to maintain color integrity. To reduce shrinkage and energy usage, we recommend hang to dry. If a dryer is used, dry on low heat.

If you have any questions or concerns regarding our online store (ordering, account questions, technical questions), please visit the "Contact Us" page. Thank you.

You can also send your order to illfashionzllc@zohomail.com You can also order via phone by call or text. Online ordering is preferred in most cases because by ordering online, you will save time, you will have easier payment processing and all the information about the order will be accessible at your convenience.

To place wholesale orders for charm accessories, place order through email illfashionzllc@zohomail.com or by text at (202)-695-2649